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Our servers are located in a secure facility in Jacksonville, Florida.
Security:
 Biometric (fingerprint access) scanning technology verifies identity for authorized access into the facility. Proximity card access with PIN, in addition to biometric clearance, is required to enter/exit the facility. Video surveillance cameras are hidden throughout the facility, monitored by our 24x7 Solution Support Center (SSC); tracks and records access throughout the facility. Strategically placed motion/vibration detection devices alert data center personnel of any forced entry.Uninterruptible power:
The data center is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center.
Redundant, uninterruptible power system and diesel powered back-up generator
Regular testing and maintenance of back-up systems and proceduresRedundant HVAC:
Redundant Temperature and humidity controls to maintain the optimal operating atmosphere. The redundant HVAC system keeps the average temperature in the data center at 70 degrees F (+/- 2), ensuring a consistent operating atmosphere for your servers. Additional sensors detect variations in humidity and keep the average humidity at 50% (+/-3).
Fire Suppression:
Double interlock pre-action dry fire suppression system:
Minimum of 3 events must occur before discharge: the smoke detector must be activated, the flame/heat detector must be activated, and critical temperatures must be reached at a particular sprinkler head Fail-safe alarm system to prevent false discharge Hand-held gas fire extinguishers strategically placed throughout the facilityNetwork:
Multi-layer, redundant configuration to ensure there is no single point-of-failure Redundant Internet access points Minimum of two fiber rings with dual-entry points and diverse paths Internet / Network Access Options DS-1, DS-3 or OC-X connectivity Native LAN at 10 Mb, 100 Mb, to gigabit Ethernet connectivity ATM Frame relay ISDN (BRI, PRI) Redundant core gigabit switch routers fully meshed with dual multi-service distribution layer switches Multiple access layer switches with redundant gigabit uplinks to the distribution layer Burstable Bandwidth up to 1 Gps Comprehensive web-based portal for bandwidth usage and performance reporting |
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